Configurable Phone Verification of HCP & HCO Data
MedPro’s Information Verification Call Center (IVCC) Specialists support direct data capture and verification of healthcare licensing and demographic attributes to drive informed business, marketing, and compliance operations. MedPro’s US-based, outbound call center environment can validate Healthcare Professional (HCP) and Healthcare Organization (HCO) attributes based on customer-specific business rules, tracking all updates within MedPro’s Verification environment for centralized accessibility.
Facilitate and monitor calls including scheduling, auto dialing, specific customer scripts, life-cycle status values, adjudication codes, and outcome reporting.
Integrated Data Remediation
Ability to modify, add, and delete demographic data attributes from your CRM/MDM universe based on data gained through calls.
Please contact us to learn more about MedPro’s Information Verification Call Center services.