Who We Are

For more than 25 years, MedPro Systems has been dedicated exclusively to solving the complex data, compliance and transparency challenges of the Life Sciences industry. That singular focus is what makes us different and what keeps our customers coming back.

That commitment is built on five pillars that define everything we deliver

Data

Leading Healthcare Data

Software

Proven Software Solutions

Service

Premier Customer Service

Compliance

Trusted Compliance Expertise

Value

Valued Client Partner

Our Story

Three Brothers. One Founding Philosophy

  1. 1989 The Foundation

    MedPro Systems was founded in 1989 by brothers Howie, Jim and Ray Ungemach as Hilltown Systems, a consulting firm building custom software solutions using Oracle technologies. For over a decade, Hilltown served a range of industries, building a reputation for technical precision and client-first service. Their longest-standing customer, M&M Mars, remained a partner for nearly 30 years, a testament to the relationships at the core of everything they built.

  2. 2001 Entering Life Sciences

    In 2001, Hilltown entered the Life Sciences space, helping pharmaceutical companies comply with the Prescription Drug Marketing Act (PDMA). What started as a compliance-focused engagement quickly revealed a deeper need in the industry: Life Sciences organizations lacked access to accurate, authoritative Healthcare Professional (HCP) and Organization (HCO) data from a single trusted source. MedPro Systems was established to fill that gap, built on MedProID®, a comprehensive database of licensing data sourced directly from federal, state and industry bodies. Core solutions including WebID® and BulkID® gave compliance and commercial teams the data foundation they needed to operate with confidence.

  3. 2011 Expanding Compliance

    Over the next decade, MedPro expanded its capabilities alongside the evolving needs of its customers. In 2011, MedPro moved into aggregate spend support, partnering with SAP Concur to enable HCP data capture within expense workflows and supporting Federal Open Payments (Sunshine Act) and state aggregate spend reporting. A joint venture with Porzio Life Sciences created Porzio AggregateSpendID, deepening MedPro’s compliance expertise and extending its reach across the transparency reporting landscape.

  4. 2021 The MCR Platform

    By 2021, MedPro launched MedPro Compliance Reporting ID® (MCR), giving compliance teams a single system to manage the growing burden of aggregate spend and transparency reporting across U.S. federal, state and global disclosure requirements.

  5. 2026 The Next Chapter

    In 2026, MedPro extends the MCR platform with EngagePro, a compliance-first solution for managing the full lifecycle of HCP engagements, from needs assessment through approvals, execution and final documentation. With it, MCR evolves from a transparency reporting platform into a unified compliance system for managing and disclosing HCP interactions.

  6. Today The Philosophy

    What has never changed is the founding philosophy: a nimble, dedicated team of Life Sciences specialists, a commitment to getting the data right and a service-first approach that treats every customer as a long-term partner.

Our Core Values

The last thirty years, we have built a legacy of delivering high-quality services and fostering long-lasting meaningful relationships. Our success is driven by six core principles: Mutuality, Empowerment, Determination, Partnership, Reliability and Ownership. These values define who we are as an organization, shaping how we work with customers, colleagues and partners.

Mutuality

Focused on shared success

We invest in one another, respect shared goals and celebrate successes together. Every customer, employee and partner should feel they receive real value from the relationship.

Empowerment

Designed to chart the course

We continually invest in tools, technologies and partnerships to deliver creative, innovative solutions. We work closely with customers to understand their needs and build comprehensive answers to their most complex challenges.

Determination

Inspired to set the bar

We deliver quality software, support and solutions that raise expectations. Our goal is to help clients achieve success with industry-leading solutions that set a gold standard for excellence.

Partnership

Dedicated to impactful relationships

We build and strengthen relationships externally and internally to drive meaningful, positive change. Our customers can rely on us to integrate seamlessly into their environments and stay invested in their outcomes.

Reliability

Trusted to deliver

In a highly regulated industry, accurate and on-time delivery of services, data and support allows our customers to meet their obligations and focus on their core business.

Ownership

Invested in your future

We act with initiative, stay true to our word and lead with a mindset that sets MedPro and its people apart. Ownership is the culmination of everything we stand for.

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Let’s Build Something Together

Connect with a MedPro representative to learn more about how we can support your team.