Careers

Interested in Working at MedPro?

We’re always looking for talented and inspired individuals to join our growing team! Please send your inquiry to careers@medprosystems.com along with your resume and a MedPro representative will contact you if your background and experience is appropriate for the opportunities available.

Current Opportunities

As a Customer Success Account Specialist you will work closely with the MedPro Customer Success and Sales Teams and manage assigned MedProID customer duties, serving as the first line of contact, post-sales. Proficient in the MedProID suite of products, you will provide input on system enhancements and test new functionality, in addition to understanding and working with diverse customer requirements and processes. You will work closely with internal teams to resolve customer issues and participate in specific customer-facing initiatives, such as pre-sales demos and product training. Additionally, you will be responsible for managing daily tasks and responding to customer requests/inquiries over the phone, via e-mail, or in person and provide solutions to concerns.

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The Database Administrator II is a mid-level professional responsible for managing and maintaining relational database systems across on-premise and cloud environments. This role plays a critical part in provisioning, tuning, securing, and supporting Oracle and PostgreSQL databases. The DBA II collaborates with engineering, infrastructure, and security teams to ensure database reliability, scalability, and performance, and contributes to initiatives that improve automation and operational excellence. 

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As an Information Verification Specialist, you will be making outbound phone calls, while following a script, to a list of Healthcare practices and hospitals to verify and obtain the requested information per project, while following sampleability compliance guidelines for pharmaceutical companies to ship their product to the facility. The Information Verification Specialist will also research and pull information from various websites to support the development for new software applications for Healthcare License Solutions. This role will report to the Information Verification Call Center (IVCC) Manager.

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We are looking for a dynamic and detail-oriented Internal Events & Office Coordinator to lead the planning and execution of internal events and keep our office operations running smoothly. This person will serve as a key partner to the leadership team and work closely with cross-functional groups to create engaging, memorable experiences for employees throughout the year.

If you are a mid-career professional with experience in event planning and office operations who is looking for a high-impact, people-focused role in a collaborative environment, we would love to meet you.

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The Quality and Compliance Specialist plays a key role in upholding the quality, compliance, and security standards of MedPro Systems and the Quality Management Team (QMT). This position is responsible for developing, reviewing, inspecting, and managing documentation to ensure alignment with internal policies, operational procedures, and industry regulations.

The Quality and Compliance Specialist supports the full lifecycle management of standard operating procedures (SOPs), and internal audits. Additionally, they support the Director of Quality and Compliance in maintaining certifications, participating in customer audits, and assisting with the completion of vendor questionnaires/requests for proposal.

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The Sales Support Specialist provides integral support to the MedPro Sales Team. The team member is responsible for processing new sales leads, trade conference & internal MedPro event support, internal administrative onboarding of new clients and renewals for existing accounts, and assistance with the company’s Marketing efforts. This role will report to the Senior Director of Business Development & Partnerships and will work in our Mount Arlington, New Jersey location.

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About Our Culture

Started in 1989, MedPro Systems has grown to over 150+ employees today and continues to grow strong to support the Life Sciences industry. We pride ourselves on our collaborative and supportive work environment, with the majority of senior employees reaching milestones of 15, 20 and 25 plus years with MedPro. We invest in our team members through strategic leadership & growth opportunities and provide plenty of in and out of office events and celebrations to show our appreciation and to foster teamwork across the organization.

About Our Work

MedPro Systems empowers Life Sciences and Healthcare companies with the most integrated and comprehensive compliance offering—helping to accelerate access to healthcare innovations worldwide.

Trusted by both emerging startups and global leaders, MedPro combines the superior tools and expertise of a large enterprise with the agility and responsiveness of a specialized, service-first firm. From concept to execution, our dedicated team delivers integrated solutions and real-world guidance to help customers navigate complexity with confidence. With an unwavering commitment to excellence, service, and progress, MedPro is the full-service partner companies rely on at every step of their journey.

About Our Office

Our newly expanded office is located in Mount Arlington, New Jersey, right off of exit 30 on Route 80.