Our History & Values
Our Mission
Guide Life Sciences and healthcare companies to streamline compliance and commercial operations with tailored data, solutions and service, helping them drive better health outcomes.
Our HISTORY
Hilltown Systems: The Beginning
In 1989, brothers Howie, Jim and Ray Ungemach founded Hilltown Systems, a consulting firm dedicated to design, build, implement and support custom software applications to solve business challenges with technology. Leveraging their computer science backgrounds and expertise in Oracle
technologies, they – along with an expanded team of driven software professionals – supported a wide range of customers across various industries for 30 years. M&M Mars was their longest-standing customer, relying on their software for nearly 30 years in daily operations. This partnership, built on mutuality and reliability, played a key role in shaping the foundation of our brand today.
Entry into Life Sciences
In 2001, Hilltown Systems began consulting in the Life Sciences industry, helping companies comply with the newly enacted Prescription Drug Marketing Act (PDMA) requirements. Recognizing a growing need to support
pharmaceutical manufacturers with ongoing healthcare license validation to meet federal and state regulations, they established MedPro Systems.
MedPro’s foundation was built on MedProID®, a comprehensive database of licensing information sourced directly from authoritative Federal, State and Industry sources. Customers could access this database through a premier suite of solutions, including WebID®, BulkID® and more, tailored to their needs. Just as with Hilltown Systems, MedPro was driven by a set of core objectives:
“To deliver superior licensing data, proven software solutions, premier customer service and valued client partnerships to the Life Sciences industry.”
Expansion into Aggregate Spend
In 2011, MedPro expanded core healthcare license validation to support Life Sciences customers with capturing and reporting HCP data, ensuring compliance with Federal Open Payments (Sunshine Act) & State Aggregate Spend reporting requirements.
MedPro established a partnership with SAP Concur to enable real-time HCP data capture within SAP Concur Expense & Invoice for transfers of value (ToV), such as meals provided by Life Sciences sales reps to HCPs. Additionally, a joint venture with Porzio Life Sciences led to Porzio AggregateSpendID® transparency solution, a transparency solution for
compliance reporting.
Elevating Compliance & Transparency
In 2021, MedPro identified a need to assist our customers and prospects with tailored guidance in establishing, maintaining and optimizing effective compliance programs at any stage of the customer journey. In response, MedPro launched MedPro Compliance Reporting ID, a comprehensive Aggregate Spend reporting solution and MedPro Compliance Advisory Services, an in-house team of industry professionals uniquely positioned to provide tailored compliance and transparency support.
A Fresh Identity for the Future
In 2025, MedPro Systems introduced a refreshed brand identity to more clearly reflect the breadth of its capabilities and longstanding commitment to customer success. Evolving from its roots as Hilltown Consulting, MedPro’s mission remains unchanged: to deliver industry-leading data solutions with unmatched customer service.
The new visual identity and tagline, “Driven by Data. Powered by Service,” emphasize MedPro’s dedication to guiding Life Sciences and Healthcare organizations in streamlining compliance and commercial operations. Shaped by input from customers and partners, the rebrand represents a continued investment in helping clients meet market demands and drive better health outcomes.
Our Core Values
The last thirty years, we have built a legacy of delivering high-quality services and fostering long-lasting meaningful relationships. Our success is driven by six core principles: Mutuality, Empowerment, Determination, Partnership, Reliability and Ownership.
These values define who we are as an organization, shaping how we work with customers, colleagues and partners.
MUTUALITY
Focused on shared success
EMPOWERMENT
Designed to chart the course
DETERMINATION
Inspired to set the bar
PARTNERSHIP
Dedicated to impactful relationships
RELIABILITY
Trusted to deliver
OWNERSHIP
Invested in your future