Field Rep Initiated HCP Data Challenge Processing
Leverage real-time licensing and demographic data collected by your field representatives to strengthen your CRM/MDM universe and manage data challenge processing. Specialty Validation from MedPro Systems offers a streamlined solution to collect, process, and accurately resolve data conflicts regarding Healthcare Professional (HCP) specialty and territory values submitted by your commercial operations team.
MedPro works with your organization to develop and implement a support channel to flag discrepancies between your field capture and CRM/MDM universe. Challenges are reviewed by our US-based Customer Success team, processed against MedPro’s data remediation workbench solution, BulkID, and quickly returned to your MDM universe to prevent delays in engagement due to outdated or inaccurate address, specialty, affiliation(s) data and much more.
Integrated Call Center Verification
Customers can develop custom codes, call scripts, and processes for MedPro’s Information Verification Specialists to engage with HCP contacts and verify their status.
The entire process is transparent to the customer and can be repeated on an ongoing basis with defined SLAs and response times.
Simplified Data Processing
Data is returned to the customer in defined, consistent layouts that can be customized to meet downstream system requirements.
Please contact us to learn more about Specialty Validation.