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ProSync

Automated License Monitoring & Updates

For commercial and distribution teams, a current, verified Healthcare Professional (HCP) or Healthcare Organization (HCO) record is the starting point for every compliant engagement. ProSync® automates the monitoring and delivery of this data across your systems so your teams can act with confidence.

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What It Does

Automated Monitoring, Delivered to Your Systems

Configurable Data Tracking

Choose from more than 300 distinct HCP and HCO licensing and demographic data elements for ongoing monitoring and updates. Configure ProSync to track exactly what your business requires, at the frequency that fits your operations.

Sampleability and Eligibility Checks

Receive a clear yes/no Sampleability® or Eligibility value for each HCP or HCO in your universe, calculated against your specific business rules and updated on a defined cadence. ProSync factors in license status, expiration date, sanctions, professional designation and other configurable attributes to keep your compliance determinations current.

Distribution License Validation

Automate license verification across your supply chain to reduce shipping delays and costly returns. ProSync validates Authorized Trading Partners (ATPs) against MedPro’s State License Number (SLN)-Global Location Number (GLN) crosswalk, supporting Drug Supply Chain Security Act (DSCSA) compliance with accurate, current data at the point of distribution.

Flexible Delivery

Updates are delivered on a daily, weekly or custom schedule via File Transfer Protocol (FTP) or API, integrated directly into your CRM, MDM or downstream systems. Updates arrive without manual exports or batch uploads.

The MedPro Difference

Why Compliance and Commercial Teams Trust ProSync

Timed to How Boards Publish Changes

ProSync’s update cadence is designed around how state licensing boards operate. Individual boards are checked an average of 12 to 18 times per year, with daily checks during renewal periods. Licenses are verified both pre- and post-expiration, so a status change is reflected in your records before it has a chance to affect downstream decisions.

Configured to Your Compliance Obligations

ProSync supports the distinct compliance requirements of every Life Sciences business type. Pharmaceutical manufacturers configure Sampleability determinations to keep sampling programs Prescription Drug Marketing Act (PDMA)-compliant. Medical device and broader Life Sciences organizations configure Eligibility checks to govern compliant commercial and distribution engagement. In both cases, your team defines the data elements, the business rules and the cadence, and ProSync applies them automatically.

Proactive, Dedicated Support

Your dedicated Customer Success team monitors your ProSync configuration and reaches out proactively when data changes may affect your records. When questions arise, our team resolves them quickly, with the same people handling your questions from one cycle to the next.

Connected Across Your Entire Stack

MedProID’s ProAccess® Partner Integrations give your teams access to authoritative HCP and HCO data across the platforms your organization runs on. ProSync’s automated updates work through those same connections, keeping your records current wherever your teams work.

The Platform

How It Fits

ProSync is the automated monitoring layer within the MedProID platform. Where ProAccess handles on-demand access and verification, ProSync keeps your records current across your CRM and MDM universe without requiring manual review. For organizations that need enhanced data attributes or custom stewardship, ProFocus® extends the platform further.

Who It’s For

Keeping Every Team’s Data Current

Commercial Operations

Keep HCP Sampleability and Eligibility status current across your field universe with automated, configurable checks that update on your schedule and integrate directly into your CRM, so your team knows who they can engage with and how.

Commercial Operations Solutions ›

Compliance

Stay ahead of license status changes, sanctions and expiration dates with automated monitoring across the data elements your compliance program depends on, without relying on manual review or point-in-time validation.

Compliance Solutions ›

IT and Systems

Receive automated, scheduled HCP and HCO data updates delivered directly to your CRM or MDM via API or FTP, keeping downstream systems current without manual intervention or custom integration work.

IT and Systems Solutions ›

Supply Chain Management

Automate ATP license validation across your supply chain, reduce returns caused by outdated address or license data and maintain DSCSA compliance with automated, scheduled verification built directly into your distribution workflow.

Distribution Solutions ›
350M+
Annual SLN Acquisitions and Updates
300+
Trackable HCP and HCO Data Elements
850+
Active Life Sciences Customers
99%
Customer Retention Rate

Recent Testimonials

What Our Customers Say

Woah! We don’t have to map the license statuses ourselves like we have to do now?!

The fast turnaround time for updates is great, staff is wonderful.

MedPro makes my job easier.

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FAQ

Frequently Asked Questions

ProSync applies updates based on MedPro’s data acquisition cadence, which checks individual state licensing boards an average of 12 to 18 times per year, with daily checks during renewal periods. Your team configures the delivery frequency, daily, weekly or custom, to match your operational requirements.

Status determinations are calculated based on your organization’s specific business rules and the data elements you track through ProSync. For pharmaceutical manufacturers, Sampleability is determined against PDMA requirements and internal sampling policies. For medical device and broader Life Sciences organizations, Eligibility governs compliant commercial and distribution engagement. When any tracked element changes in a way that affects the calculated value, ProSync reflects that change in your next scheduled update.

Yes. ProSync automates ATP license validation on a scheduled basis, keeping your distribution records current and supporting DSCSA compliance across your supply chain. Configurable business rules determine authorization status for each shipment based on your specific compliance requirements.

Updates are delivered on your configured schedule via FTP or API, integrated directly into your CRM, MDM or downstream tracking environment. MedPro’s team works with you during setup to confirm the delivery method, format and cadence that fits your existing workflow.

ProSync supports monitoring across 300+ distinct HCP and HCO licensing and demographic data elements, including license status, expiration date, professional designation, address, sanctions and more. Your team selects the elements most relevant to your commercial and compliance program, and MedPro configures the solution accordingly.

Automated license monitoring is the continuous, scheduled process of tracking changes to healthcare professional and healthcare organization license status, credentials and related data elements without requiring manual re-verification by your team. It replaces periodic, labor-intensive review cycles with proactive alerts when license expirations, lapses, sanctions or other status changes occur across your full provider or customer universe. ProSync delivers automated license monitoring across 300+ trackable data elements, with configurable delivery schedules and business rules that match your organization’s specific compliance and commercial requirements.

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See ProSync in Action

Submit your information to connect with a MedPro representative. We’ll reach out to schedule a 30-minute strategy session and live demonstration of ProSync, configured to your compliance and commercial needs.

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