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Episode 3: Doing Well by Doing Good:
Quality, ESG and Exceeding Expectations
Powered by Data is MedPro Systems podcast for clear, candid conversations about the evolving Life Sciences landscape, from data integrity and compliance to CRM migrations. Each episode brings together industry experts to share insights, real-world experience and practical guidance to help organizations move forward with confidence.
WHY WE CREATED THIS PODCAST
The Life Sciences ecosystem is changing quickly. Teams are navigating CRM migrations, platform consolidation, new regulatory expectations and increasingly complex technology decisions. Across all of it, one constant remains: organizations succeed when their data is accurate, consistent and trusted.
Powered by Data was built to bring that reality into focus. Through conversations with MedPro Systems experts and industry leaders, we explore what accuracy truly means in practice, and how strong data foundations reduce complexity, enable better decision-making and give organizations a strategic advantage.
Episode 3: Doing Well by Doing Good: Quality, ESG and Exceeding Expectations
In Episode 3, Christine Demetillo (Product Specialist and ESG Subject Matter Expert) and Lisa Fontana (Director of Quality and Compliance) take listeners inside MedPro’s quality and sustainability journey. They share what it actually looked like to pursue four major frameworks at once (ISO 9001, ISO 27001, SOC 2 and the NIST Cybersecurity Framework) and why approaching them simultaneously was more efficient than tackling them one at a time.
The conversation then turns to ESG, where Christine breaks down the alphabet soup of acronyms (CDP, EcoVadis, SBTi and the EU CSRD) and explains how sustainability questions have moved from a passing trend to a permanent part of how companies evaluate their partners.
Along the way, Christine and Lisa explore the surprising overlap between quality and ESG, the real-world benefits they’ve seen since certifying in 2024 (faster customer audits, fewer questionnaire sections, stronger conversations with prospects) and a practical message for anyone feeling overwhelmed: most organizations are already doing far more of the work than they realize.
This Podcast Is For
Commercial
Operations Leaders
Transparency and
Compliance Teams
Data Governance
Professionals
Anyone Evaluating Quality Certifications or ESG Reporting
If you’re navigating through the complexity of the Life Sciences industry, this podcast gives the clarity, perspective and real-world examples you need to help guide your decisions.
Listen to Episode 3
Doing Well by Doing Good: Quality, ESG and Exceeding Expectations
Now streaming wherever you listen to podcasts:
Apple Podcasts | Spotify | Amazon Music | and More!
Looking to catch up?
Check out our first two episodes covering Why Data Accuracy Matters and Global Transparency Reporting, respectively.